T&cs

Definitions

In these Terms & Conditions, the following terms have the meanings set out below to the extent used in relation to the Services offered by Ffbet:

  • Access Device means any electronic means to access the Services, including computers, mobile devices, tablets, or other compatible devices.
  • Promotions Terms means the terms and/or rules governing bonuses, offers, or promotional events that may apply to any part of the Services.
  • Download Terms means additional terms that apply to any software downloaded in order to use the Website.
  • General Terms means the terms and conditions contained in this document, together with the Privacy Policy, relevant Rules, Bonus Terms, Responsible Gaming Terms, and any applicable Download Terms.
  • Group means the operator and any subsidiary or ultimate holding company, or other direct or indirect subsidiaries within the same corporate group as the operator.
  • Rules means the Betting Rules and any other rules applicable to a given type of betting or gaming.
  • Services means the services currently offered by Ffbet through the Website and/or via any applicable application.
  • Terms & Conditions means the General Terms, the Privacy Policy, any applicable Rules, Promotions Terms, Responsible Gaming Terms, Errors Terms, and any Download Terms that govern your use of the Services.
  • Website means the website or any page, subpage, subdomain, or section operated by Ffbet from time to time.

Acceptance and Scope

By using the Website or opening an Account with Ffbet, You agree to be bound by these Terms & Conditions and to enter into contracts by electronic communications where permitted. The Terms & Conditions do not affect your statutory rights. You acknowledge and agree that electronic signatures and related communications may be used to enter into contracts. Read these Terms & Conditions carefully before accepting; they are subject to change as described in the Changes to Terms section.

Changes to Terms

Ffbet reserves the right to modify these Terms & Conditions at any time and without prior notice in connection with commercial reasons, regulatory changes, or customer service considerations. The most current version is accessible via the Terms & Conditions section of the Website, and the effective date will be stated. Substantial changes will be communicated in a manner considered appropriate by Ffbet. Minor changes may be implemented without notice. If a change affects the handling of customer funds, you will be notified in advance and asked to acknowledge the updated terms. Your continued use after notification constitutes acceptance of the revised terms. If a change to funds handling is unacceptable, you may cease using the Services or close Your Account in accordance with these Terms.

Opening an Account and Registration

To place bets or play games, You must open an Account with Ffbet. Registration may be completed through on-site registration, customer support, or any other method the Operator makes available. When opening Your Account you will provide personal information including Your name, date of birth, and contact details. You may update Your contact information from time to time.

Eligibility, Age and Location

You represent that You are at least the age of majority and legally allowed to gamble in Your jurisdiction. You warrant that you have not been previously excluded from gambling and that you are not prohibited by applicable laws from entering into these Terms & Conditions. It is Your responsibility to ensure that Your participation complies with local laws and regulations. Ffbet may require proof of age or residence and reserves the right to suspend or close Your Account for non-compliance.

Single Account Policy, Duplicates and Account Security

You may hold only one Account. The existence of Duplicate Accounts may result in forfeiture of bonuses, voiding of winnings, and potential refund of deposits, at Ffbet’s discretion. If two or more accounts are identified, Ffbet may consolidate, suspend, or close the duplicate(s). In some circumstances, a Duplicate Account may be deemed valid, in which case losses and stakes placed through that account shall be retained by Ffbet. Selling, transferring, or acquiring accounts is prohibited. Ffbet may, at its discretion, reopen a closed account if it has clear evidence that a transfer was made in error.

Dormant Accounts

An account that has not been accessed for 12 consecutive months (regardless of real money balance) may be closed, and any remaining real money balance may be removed. If a dormant account held a real money balance, that balance may be reinstated upon reactivation. Promotional or bonus funds and any winnings derived therefrom may be forfeited upon closure. Administrative fees relating to dormant accounts may apply in accordance with these Terms.

Registration Responsibility and Verification (KYC/Anti-Money Laundering)

By registering, You warrant that the information provided is correct and You are the rightful owner of the funds deposited. You authorize Ffbet to undertake verification checks as may be required by regulatory or supervisory bodies. Acceptance of these Terms authorizes real-time verification processes and ongoing checks for money laundering and related financial crime controls. Documents may be requested to confirm identity and address, including a government-issued photo ID and a recent utility bill or bank statement. Documents must be provided in color, legible, and meet the specified upload requirements. Documents must be uploaded within the timeframe stated in the verification instructions, failing which access to the Account may be restricted or the Account closed.

Documentary Verification Requirements

  • Coloured copies or photos of a valid government-issued identity document bearing Your full name and date of birth (e.g., passport, national ID, or driver’s license).
  • Real-time photograph (selfie) with the selected document visible, held under the chin in clear view.
  • Recent utility bill or bank statement showing Your name and address, issued within the last three months, clearly displaying the issuing authority.
  • Upload files in accepted image formats; maximum size as specified by the verification interface.

Deposits, Withdrawals and Use of Funds

All deposits and gameplay take place under Your responsibility. Funds deposited must be legitimately sourced, and You must be the authorised owner of the deposited funds. You are responsible for all deposits and wagers initiated through Your Account, including those initiated by others who access Your Access Device if You have not secured it. Ffbet may suspend or require additional information prior to processing withdrawals. Verification may be required prior to withdrawals and at other times as part of ongoing compliance checks.

Promotions, Bonuses and Promotions Terms

Promotions, bonuses and special offers are governed by Promotions Terms which may be updated from time to time. Eligibility, wagering requirements, time limits, stake restrictions, and other conditions apply. Promotions may be withdrawn, altered, or canceled at Ffbet’s discretion. Any breach of Bonus Terms may result in the voiding of the bonus and related winnings, revocation of promotional privileges, and/or account suspension or closure.

Responsible Gaming

Ffbet is committed to responsible gaming. Tools such as deposit limits, self-exclusion, and break options are available in the user profile area. Players may request permanent or temporary self-exclusion, set deposit limits on a daily, weekly, or monthly basis, and seek assistance from independent support organisations if gambling becomes problematic. Ffbet shall not be responsible for errors in applying these restrictions and may assist players by providing information and referrals upon request.

Prohibited Conduct and Account Intervention

Engaging in collusion, cheating, fraud, or other criminal activity may lead to immediate suspension or closure of the Account and forfeiture of funds. Ffbet reserves the right to take any lawful action including the invalidation of bets, rejection of bets, or closure of accounts where such conduct is detected or suspected.

Jurisdiction, Restrictions and Local Law

Participation in the Services is subject to applicable law in the jurisdiction from which You access the Website. Ffbet reserves the right to refuse registration or to close an Account in its sole discretion if participation would violate applicable law or regulatory obligations in any relevant jurisdiction. A list of restricted jurisdictions may be updated from time to time and is not exhaustive; You are responsible for ensuring compliance with local laws.

Complaints, Dispute Resolution and ADR

If You have a complaint regarding Your account or any aspect of the Services, You may submit it using the designated Complaint Submission Form and/or contact Customer Support. Ffbet aims to acknowledge complaints within a defined timeframe and to resolve issues following an appropriate process. If a dispute remains unresolved, You may request free Alternative Dispute Resolution (ADR) services through a designated provider in accordance with applicable regulatory rules. ADR decisions are non-binding unless the parties agree otherwise, and You retain the right to pursue legal action in a court or regulator as applicable. If ADR is not availing, You may escalate the matter to the relevant regulatory authority in Your jurisdiction.

Data Protection and Privacy

Ffbet processes Personal Data in accordance with its Privacy Policy. The Privacy Policy describes how Your information is collected, stored, used and shared in connection with the Services, and Your rights in relation to that data. By accepting these Terms, You consent to the processing of Your Personal Data as described in the Privacy Policy.

Miscellaneous

These Terms & Conditions, together with the Privacy Policy and any applicable Rules, constitute the entire agreement between You and Ffbet regarding the Services. If any provision is found to be unenforceable, the remaining provisions shall continue in full force and effect. Ffbet may assign its rights and obligations under these Terms to a related entity or successor within its corporate group where appropriate.